Client Services Administrator Spanish native and English fluent , Luxembourg
Client Services Administrator Spanish native and English fluent
Company:
Fast (Luxembourg)
Location:
Luxembourg
Remuneration:
not disclosed
Position Type:
Temporary
Employment type:
Full time
Work permit req:
Luxembourg
Updated:
17 Nov 2009
eFC Ref no:
587087
Do you have outstanding communication skills in Spanish, English? To join their call center, our client, a major financial institution is looking for a someone to cover a maternity leave: Client Services Administrator Spanish native and English fluent
Client Services Administrator Spanish native and English fluent (ref 0910-29ET)
15 months CDD
Your main role:
handling all types of customer queries by phone or mail
research, resolve and respond to queries in a professional, timely and reliable manner
monitor incoming transactions from key customers with regards to certain selected funds
ensure that problems with key clients are escalated appropriately
liaise and coordinate with different departments
Your profile:
Spanish native
plus fluent spoken and written English (French and Italian is an advantage)
1 year experience in a similar role within the financial services sector
outstanding organisation, communication and presentation skills
excellent PC skills
professional and service-orientated attitude
you live in Luxembourg or within commuting distance
Only candidates who are EU residents or currently hold a valid Luxembourg work permit can be considered for this position