Company overview

Markit was founded in 2001 as the first independent source of credit derivative pricing and has recently been announced as the fastest growing private company in the UK. Today, our data, valuations and trade processing services are regarded as the market standard in the global financial markets, helping our clients to reduce risk, improve operational efficiency and meet regulatory requirements.

With over 1,300 institutions using our independent services as clients - including investment banks, hedge funds, asset managers, central banks, regulators, rating agencies and insurance companies - we provide round-the-clock support from our offices in London, New York, Chicago, Dallas, Toronto, Amsterdam, Brussels, Frankfurt, Luxembourg, Tokyo, Singapore and Sydney.

Department

Account Management

The Account Management team is a growing department that provides relationship management and dedicated support to the largest clients of the firm. The team is responsible for providing a holistic perspective of the company to clients, identifying and referring new business opportunities, managing renewals, and serving as a central point of contact for inquiries.

The candidate will assist the Account Management team in all aspects of account management including presentation and meeting preparation, data mining, following up on action points, reviewing contract information, and liaising with other Markit business units.

The candidate should possess strong analytical and sales and marketing skills that can be applied to helping cover the company’s largest clients.

• The operational responsibilities will include:

oGeneral support of account management activities

oPreparation of client presentations that are professional, accurate, timely, and brand-compliant

oPreparation of management and client reporting tools

oMaintenance of the CRM tool with account contacts and activity

oFollowing up on action points identified through client meetings and calls

oSupporting the contract renewal process

oSupporting the new business referral process

• The candidate will need to develop and maintain a high level of knowledge of Markit products and their application to the client base

• The candidate will be required to establish productive working relationships with both internal and external parties.

oLiaising with various internal teams including Sales, Product Management, Finance, Support, and Marketing to provide deliverables to the client

oProviding support to key account contacts to enhance the relationships and encourage new leads through a high level of customer satisfaction

Education and experience

• University Degree (MBA beneficial)

• 1 - 4 years experience. Experience in financial services and/or bank training program would be beneficial

• High level of competency on Powerpoint, Excel & Word

• Salesforce.com experience a plus

Commercial awareness

• Knowledge of financial markets and OTC derivatives is a major plus

Personal impact

• Focus on service delivery

• Flexible and willing to adapt to changing situations

• Strong influencing skills

• High standard of analytical and written work

• Displays energy, drive and stamina

Communication

• Must be an excellent communicator both written and verbally

Teamwork

• Must be able to work within a team environment

• Must be able to work effectively in a fast paced environment