A superb opportunity has arisen for an experienced Customer Service Advisor with strong Investment and Financial Services experience, in a prestigious European market-leading Insurance firm. As a member of a busy and vibrant team you will be responsible for having high levels of contact with Agents, including German Brokers and Policyholders via an IFA channel.

It is essential that the successful candidate should be fluent in both German and English, and have a proven track record within the German Financial Services Market, with a broad knowledge of the taxation, regulatory, legal and benefits system. The successful candidate should have strong administrative skills, demonstrate attention to detail and have first class communication skills. As well as the ability to be reliable, motivated and work with initiative, excellent organisational skills are essential.

         
Duties will Include:

? Having a high level of contact with the company’s major corporate supporters.
? Responsible for providing a high level of customer service at all times.
? Responsible for the processing and preparation of bond withdrawals.
? General client servicing, including switches, unit statements, policy analysis, bank account changes etc.
? Handling any servicing issues and claims.
? To provide Management Information (MI) to Senior Management as and when required.
? Products include single premium and regular premium investment unit linked products.
? In addition to the duties and responsibilities listed above, you will be required to perform other duties as reasonably assigned by your Manager from time to time.
? Adheres to the Company’s Information Security Policy and takes steps to ensure that information is only provided to those authorised to have access to it.
? Handling all day-day insurance administration and general client servicing.

Excellent benefits and career growth opportunities available to the successful candidate.

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.
Please note that in order to process your CV we must receive it in a Word document.