Our client is a leading cross border life insurance company, operating in over 15 countries around the world and with a track record of growth every year over the past 10 years. The Servicing Department acts as a center for service excellence in the provision and maintenance of high quality administration and service support to the Company’s international clients and pan-European network of distribution partners.

Job Description:

• Act as a central point of contact and co-ordination for the distribution network and designated distribution partners.
• Respond efficiently to their queries by call or by email.
• Close follow up of the multiple partners’ issues.
• Develop strong relationship with all partners to build an excellent cooperation.

Your Profile

• At least 5 years customer service experience gained within the financial/insurance sector.
• A team player with excellent interpersonal and communication skills
• Ability to improve the performance, as well as to develop networks
• Be capable of working independently
• Able to demonstrate a high level of initiative and problem solving capabilities
• Flexible, the candidate should enjoy responsibilities and challenging situations
• Flemish native speaker. Fluent in English.

Please do not hesitate to contact us for any further questions on +32 2 734 61 14.

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